Your privacy is important to us, so Clue, has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our Site https://clue.homes ("Site"), why we collect it and how we use it.The terms "You," "Your," "Yours" and "User" refer to the entity/person/organisation using our Site.When this Policy mentions "We", "Us," and "Our" it refers to Clue and its subsidiaries and affiliates.

For questions regarding this Policy or any requests about your personal data, contact us at reach@clue.homes

1. Information We Collect From You

We collect information necessary for our contractual arrangement with you and to comply with our legal obligations:

• Account Signup Information: Includes Email, Username, Name, Surname, Phone number and Passwords.
• Payment Information: For purchasing features on our Site, we need your credit/debit card type, number, expiration date, and name.
• Login Information: We collect authentication data when you log into your account.

2. Information We Collect Automatically

This information is necessary to provide and improve our Site'sfunctionalities:

• Log Data and Device Information: Includes operating system, browser type, and other similar information.
• Usage Information: We use "Google Analytics" to collect how you interact with our Site. For more information, visit Google's privacy page.

3. How We Use Your Information

We process your information for various purposes, including:

• Creating and managing your account.
• Enhancing site security and functionality.
• Billing and order management.
• Marketing and communication purposes.
• Compliance with legal requirements.

4. Direct Marketing

We may use your contact details for marketing, based on your preferences. You can opt-out of marketing communications at any time.

5. Cookies

Refer to our Cookie Policy for details on how we use cookies. Visit allaboutcookies.org for more information on managing cookies.

6. Payment Information

We do not store payment card details. Transactions are processed by third-party payment processors, whose Privacy Policies govern their use of your information.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for their privacy practices.

8. Retention of Your Information

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security Measures

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.If you have any questions regarding the security of our Site or Services, you are welcome to contact us at reach@clue.homes.

10. Your Rights

You have the right to access, rectify, or erase your data, object to or restrict processing, and complain to data protection authorities.

11. Application of Policy

Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other site slinked from our Site or Services.

12. Amendments

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

13. Acceptance of This Policy

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 12. Continued use of this Site implies acceptance of the revised Policy.

14. Further Information

If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated above.
Effective as of :- 15/01/2024